Privacy Policy

Rapid Core BPO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact or inquiry form
• Submit a job application
• Subscribe to our newsletter
• Communicate with us via email or phone

This may include your name, email address, phone number, resume/CV, employment history, and any message you submit.

Information Collected Automatically

When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process job applications and conduct recruitment
• Improve our website, services, and user experience
• Send relevant business communications (with your consent)
• Comply with legal obligations
• Detect and prevent fraudulent or unauthorized activity

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• Business partners only with your explicit consent
• Legal authorities when required by law or to protect our legal rights

4. Data Storage & Security

We implement commercially reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee absolute security.

Data submitted through our website forms is stored locally in your browser's storage and on our secured administrative systems. We use obfuscation techniques to prevent casual access to stored data.

5. Cookies

Our website uses cookies to improve functionality and user experience. You may configure your browser to refuse cookies; however, some features of the website may not function correctly without them. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any website you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Company: Rapid Core BPO
• Email: info@rapidcorebpo.com
• WhatsApp: +94 77 080 9679
• Location: Sri Lanka